Shipping Policy
At PEE KAY TRADERS, we are committed to delivering your products in a timely and efficient manner. This Shipping Policy outlines the shipping and delivery process for all orders placed with us.
1. Shipping Timeframe
We aim to process and ship all orders within 5 business days from the date of purchase. Business days are Monday through Friday, excluding weekends and public holidays.
Order Processing: Once you place an order, we will begin processing it immediately. You will receive an order confirmation email upon successful completion of your order.
Shipping Time: After processing, your order will be shipped within 5 business days. The time it takes for the order to arrive will depend on your shipping address and the courier used.
2. Shipping Methods
We offer various shipping methods, depending on your location. Available options will be presented at checkout, and you can select the shipping method that best suits your needs. Delivery times may vary depending on the shipping provider.
3. Shipping Costs
Shipping costs are calculated based on your location, the weight of the products, and the shipping method selected. You will be informed of the shipping charges before completing your purchase during checkout.
4. Delivery Time
While we make every effort to ensure timely delivery, please note that delivery times are estimates and can vary depending on the shipping carrier, location, and external factors such as weather or public holidays. Typically, orders will be delivered within 5 business days from the date of shipment.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your shipment. You can use this tracking information to monitor your order’s progress until it arrives at your specified address.
6. Shipping Restrictions
We currently ship to all over india.
We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery.
Some items may have shipping restrictions due to size, weight, or regulatory guidelines. We will notify you if there are any shipping restrictions on specific products at checkout.
7. Damaged or Lost Shipments
In the rare event that your order arrives damaged or is lost during transit, please contact us immediately at peekaytraders1@gmail.com or call us at 7988455832. We will work with the courier to resolve the issue and ensure you receive a replacement or a refund, depending on the situation.
8. Incorrect or Incomplete Address
Please double-check the shipping address you provide to ensure it is correct and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you notice an error in your shipping address after placing your order, please contact us as soon as possible, and we will try to assist you.
9. International Shipping
For international orders, please note that customs fees, import duties, and taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office to understand the potential charges before placing an order.
10. Contact Us
If you have any questions or concerns about our shipping process or need assistance with your order, feel free to contact us at:
Email: peekaytraders1@gmail.com
Phone: 7988455832
